The best company wants to treat you like the best
We value your true self, open dress code leads to happier employees.
Is a vital part of securing your family’s future.
It is designed to pay part of the costs associated with your dental care.
It does more than just pay for medical expenses. It limits out of pocket expenses, grants you access to preventive care and reduces the need to delay necessary medical care.
Also known as on the job training, you will get full salary while you are training for your new job.
In the first year the employee will receive 1 more paid vacation day for a total of 13 vacation days. For the second and following years, the employee will receive 2 more paid vacation days per year for a total of 14 vacation days.
There is always health support in case you are sick or need a medical evaluation, available every day of the week.
We want you to have easy access to most services including access to your money.
Amazon’s Employee Referral Program encourages all of our employees to put Hire and Develop the Best leadership principle into action.
All Amazon employees who have at least 1 continuous year of employment with Amazon prior to the child’s date of birth or adoption, are eligible for the Paid Parental Leave benefit! The Paid Parental Leave benefit entitles eligible employees to receive pay at 100% of their base rate for up to 1 month for birth mothers and 6 weeks for other parents.
We care about your safety, we have a wide variety of free transportation routes in the Great Metropolitan Area exclusive for our Amazonians
Employees who have been active within the company for more than a year, are provided the opportunity to learn new skills and build their career on site or elsewhere, with a tuition of 95% for in demand jobs.
Amazon offers this program for all employees to access free, confidential support, resources for every aspect of work and personal lives. The EAP is available 24 hours a day, seven days a week for you and family members living with you.
We use our Leadership Principles every day, whether discussing ideas for new projects, deciding on the best solution for customer’s problem, or interviewing candidates.
Leaders are right, a lot
Hire and develop the best
Insist on the highest standards
Bias for action
Learn and be curious
Have backbone, disagree and commit
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experiences a little bit better”
Technical high schools
We offer job and learning opportunities for current students of Costa Rican technical schools as a initiative to support the national educational system.
The program includes:
• Reinforcement of the english language
• Internship at Amazon Costa Rica
• Job offer (if requirements are met)
Students get hired for Customer Service, Finance and IT roles.
We receive applications annually on January, February and March. If you need additional information, please email us at email@example.com
Our University Program exists to build a leadership pipeline for the organization. MBA, Master, and Undergrad level students at Amazon are given the opportunity to think strategically and make decisions that have a significant impact on our customers and our business. We strive to hire the brightest minds from the best universities globally.
Internships can last from four to eight months. The program currently hires Seasonal Project Managers, Operations Managers, and Team Managers, from Costa Rican based colleges Universidad Latinoamericana de Ciencia y Tecnología, Universidad Latina de Costa Rica and Texas Tech University, and from Spanish universities IESE Business School, University of Navarra, and Instituto Tecnológico y de Estudios Superiores de Monterrey, in México.
The application process starts in November for international students, the process includes relocation, and the internships begin in July.
For national students, the application starts in August, and internships in September.
Students can expect to hear back from us a month after they apply at
Amazon open its doors in Costa Rica back in 2008 with 75 amazonians and today we are more than 8,500 in total . Our buildings are located in San José and Heredia in four free trade zones. We work in a dynamic and fast-paced environment, our operations teams are continuously raising the bar on customer experiences by advocating and investing for customers.
In Costa Rica we have teams like: Customer Support, Devices Development, IT Support, Advertising, Human Resources, Finance and Accounting, Investigation and Selling partner Services. Our Amazon Customer Operations Centers are hubs for the day-to-day business providing first class solutions to our customers. As a 24/7 operation, Amazon runs many work shifts (days, nights and weekends).
You deserve to work at a place where you can start, develop and cultivate a career, join us and let’s build the future together.
We will send the contract to your email address the Sunday before your training date.
The contract is written according to the Costa Rican labor law, it establishes 1 day off per week as minimum, and shifts cannot exceed 48 hours. Amazon improves labor conditions, you will work 5 days a week, 9 hours a day, with an unpaid lunch hour, for a total labor shift of 8 hours.
Yes, at the entrance please indicate to the security guard that it is your first day. You can request your parking permit once you begin training.
We suggest you bring a padlock for the locker that will be assigned to you. In addition, a warm sweater could be useful since the training room can get very cold.
You can benefit from the transportation starting the 3rd day of training. First, verify there is a regular route open and then book a spot according to your schedule needs. Routes are created based on demand and can be changed.
I have a graveyard schedule with door to door transportation. At what time will the Amazon bus pick me up?
Our transportation team will send you a text message the day you start training to confirm you will use the service. Be ready 2 hours prior to your training schedule. Transportation will set the exact time to pick you up the next day and will provide more information. Door to door service is available for graveyard shifts on areas within the GAMazon map only
Please remember that training is mandatory, hence permission to be absent will not be granted.
If you need a day off from production, you can discuss it with your supervisor.
No, we do not. However, we provide free popcorn, coffee and tea. There are also cafeterias at our sites.
Yes, you can choose the bank account of your preference to receive your payments. We normally use BAC San José as our bank, but if you want to change, there’s an internal ticket to solve it.
You may apply to an open internal position after 3 months working at the company.